Terms and conditions

Who we are

Self Guided City Tour is operated by Arminstrongue Huambo Unipessoal Lda, company no. 519703871, registered at Rua João Morais Barbosa nr 11 4B, 1600-416, Lisboa (contact: [email protected]).

The service

We sell digital access to self-guided city routes with transport directions, estimated costs and a countdown to the recommended time to head back to the airport.

City access lasts 48 hours; the All-Cities Pass lasts 30 days in all available cities, starting at payment.

Prices and payment

Prices include VAT at the applicable rate. Payments are processed by Stripe; we do not store card details.

Right of withdrawal

The route is digital content supplied immediately. By paying you expressly request immediate access and acknowledge that you lose the 14-day right of withdrawal.

If access fails for technical reasons on our side, contact [email protected] and we will refund you.

Traveller responsibility

Times, fares and journey durations are indicative and operators may change them without notice. Check locally before buying tickets.

The decision to leave the airport and when to return is yours. Check that your passport and visa allow you to leave and re-enter.

We are not liable for missed flights, transport delays, closed sights or flight schedule changes.

Merchant offers

Offers shown on the route are the responsibility of each merchant. We are not party to purchases you make from them.

Merchants

Featured and QR Partner plans are monthly subscriptions that renew automatically and can be cancelled at any time, effective at the end of the paid period.

On the QR Partner plan we pay 20% of each pass bought through the merchant's QR code, monthly.

We may refuse or remove misleading, unlawful or non-compliant listings.

Complaints and disputes

You may file a complaint via the Portuguese Electronic Complaints Book (livroreclamacoes.pt) or use an alternative consumer dispute resolution body. Portuguese law applies.